Terms and Conditions

Terms & Conditions

These Terms & Conditions apply to all bookings made with Ocean Adventures. By booking a tour with us, you agree to the following:

1. Booking & Payment

  • All tours must be booked in advance through our website, booking partners, or directly with us.
  • Full payment (or deposit, if applicable) is required to confirm your booking.
  • Bookings are only valid once you receive a confirmation email or ticket.

2. Cancellations & Refunds

  • A 10% deposit is non-refundable, as it covers the cost of booking and preparing your tour.
  • If you need to cancel between 48–24 hours before departure, 20% of the tour price will be charged.
  • Cancellations made less than 24 hours before departure are non-refundable and will be charged in full.
  • Operator cancellations: If Ocean Adventures cancels a tour due to weather, safety, or unforeseen circumstances, you will be offered:
    • A rescheduled departure, or
    • A full refund.
  • ***Please note that other cancellation policies may apply if you have made your reservation through a third party.  

3. Weather & Safety

  • All tours are subject to weather and sea conditions. Safety is our top priority.
  • The captain reserves the right to alter or cancel the itinerary at any time for safety reasons.
  • Please be aware that sea conditions may vary and tours may be slightly adjusted to ensure passenger comfort and safety.

4. Liability

  • Participation in boat tours is at your own risk.
  • Ocean Adventures is not responsible for loss of personal belongings, injury, or accidents, unless caused by proven negligence of the company or its staff.
  • Guests are expected to follow the safety instructions provided by the crew at all times.

5. Guest Responsibilities

  • Guests must arrive at the meeting point at least 15 minutes before departure.
  • It is the responsibility of each guest to dress appropriately for weather and sea conditions.
  • Any health conditions, disabilities, or mobility issues must be communicated to us in advance.

6. Photo & Video Consent

By joining an Ocean Adventures tour, you agree that photos and videos may be taken during the trip and may be used by Ocean Adventures for promotional purposes (website, social media, print and digital marketing).
If you prefer not to appear in any photos or videos, please notify our crew before departure. We always respect your wishes.

7. Children & Accessibility

  • Children are welcome but must be supervised by an adult at all times.
  • Please contact us in advance regarding accessibility needs.

8. Governing Law

These Terms & Conditions are governed by Icelandic law. Any disputes shall be handled in accordance with Icelandic legal procedures.