1. Information We Collect
We may collect the following information when you use our services:
- Name, contact details (email, phone number, address)
- Payment details (processed securely through third-party providers; we do not store card details)
- Booking details such as tour type, dates, and preferences
- Any communication you send to us (emails, messages, feedback)
2. How We Use Your Information
We use your personal information to:
- Process bookings and payments
- Provide customer support and communicate important updates about your tour
- Improve our services and customer experience
- Meet legal and regulatory requirements
We do not sell or share your personal data with third parties for marketing purposes.
3. Sharing Your Information
We may share limited information with trusted partners only when necessary to deliver our services (for example, payment processors or booking platforms such as Bókun, Viator, or GetYourGuide).
All partners comply with GDPR and data protection regulations.
4. Data Storage & Security
- Your data is stored securely and only kept for as long as necessary for legal, tax, or operational purposes.
- We implement technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
5. Your Rights
Under GDPR, you have the right to:
- Access, update, or correct your data
- Request deletion of your personal information
- Restrict or object to data processing
- Withdraw consent at any time
6. Cookies
Our website may use cookies to enhance your browsing experience and analyze traffic. You can disable cookies in your browser settings, though some features may not work as intended.